Terms & Conditions

1. Introduction

Welcome to Wags & Wiggles Ltd! These terms and conditions govern your use of our website and the purchase of any products from us. By accessing or using our website, you agree to these terms.

2. Product Information

• We make every effort to display our products and their descriptions as accurately as possible. However, we do not guarantee that the colours, sizes, or other visual representations are completely accurate.
• We reserve the right to modify or discontinue any product at any time without notice.
• If any issues are identified then we will make every endeavour to update the relevant information as soon as possible. We reserve to right to withdraw from a sale as a result of any errors identified on our website.

3. Ordering and Payment

• You can place an order through our website by following the online checkout process.
• All prices listed on our website are in GBP and include any tax applicable.
• We accept the payment methods as advised on our website, these may change as required.
• By placing an order, you confirm that you are authorised to use the chosen payment method.

4. Delivery

• We aim to process your order within 1 business day (Monday - Friday) - This may be delayed during busy periods however we will try to inform you when this is the case.
• Delivery charges will be calculated and displayed at checkout.
• We are not responsible for any delays in delivery caused by circumstances outside of our control.

5. Returns and Refunds

• You have the right to cancel your order within 7 days of receiving your goods.
• To initiate a return, please contact our customer service team at info@wagsandwiggles.co.uk.
• Products must be returned in their original packaging and unused.
• Refunds will be processed to the original payment method within 14 days of receiving the returned goods.

6. Liability

• We are not liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with your use of our website or products.
   

7. Intellectual Property

• All content on our website, including text, images, logos, and trademarks, is the property of Wags & Wiggles Ltd and is protected by copyright laws.

8. Changes to Terms and Conditions

• We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.
   

9. Governing Law

• These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom.
   

   

10. Contact Us

• If you have any questions about these terms and conditions, please contact us at:
  • info@wagsandwiggles.co.uk